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Register.lk Launches Sri Lanka's First Support Center
for Web Services


In an era where the digital presence is not just a luxury but a necessity, Register.lk has taken a monumental step forward by opening its groundbreaking Support Center in Colombo 06. Located at No 130 High Level Rd, this facility is not just a building; it's a beacon of innovation and customer-centric service in the domain and hosting industry in Sri Lanka.

Gone are the days when Sri Lankans had no choice but to rely on international providers for their domain and hosting needs. Register.lk, with its visionary approach, started a campaign seven years back to localize these essential services. Today, it stands as a leader, holding the largest number of domains and hosting accounts in the country. The establishment of this Support Center is a bold move towards self-sufficiency, aiming to convert at least 40% of overseas-managed domain and hosting services to local stewardship.

Designed with the customer in mind, the center offers unparalleled 24/7 domain and hosting support through multiple channels, including live chat, tickets, and phone calls, ensuring efficient handling of every support request. This initiative significantly reduces wait times, elevating the customer service experience and setting a new standard of excellence in support.

Register.lk's ambitions go beyond domain and hosting. It has rapidly become one of the most highly reviewed service providers in Sri Lanka, a testament to its unwavering commitment to quality and customer satisfaction. This reputation is a clear indicator of Register.lk's broader mission to serve the Sri Lankan community across various digital fronts.

At the heart of Register.lk's operations are Solution Infinity Pvt Ltd and Name Birth Pvt Ltd, guided by the visionary leadership of Mr. Akhila Praveen. Praveen's philosophy centers around creating a workspace that feels like home, a place where technology and comfort converge to foster a productive and happy team. "Satisfied employees are the cornerstone of outstanding customer service," says Praveen, emphasizing the vital connection between the happiness of his team and the satisfaction of their customers.

In line with its community-centric goals, Register.lk assures that the expansion of services and the new center's operational capabilities will not translate into higher costs for customers. "We're committed to keeping our rates competitive, ensuring that every Sri Lankan business, regardless of size, has access to the best in web services," Praveen asserts, underscoring the importance of supporting local enterprises during challenging economic times.

The Support Center also paves the way for Register.lk's venture into website development services, hosting meetings for these services within its premises. This development showcases Register.lk's dedication to offering comprehensive digital solutions for its clients, ensuring that every Sri Lankan business can establish a strong online presence.

Register.lk's journey is more than just about business growth; it's about instilling national pride and fostering a digitally empowered Sri Lanka. With its new Support Center, Register.lk is not just setting a new standard for the industry but is also laying the groundwork for a future where Sri Lanka is self-sufficient in managing its digital assets, proving that premium services and affordability can go hand in hand.

"Through these initiatives, Register.lk is not only advancing its own mission but also contributing to a stronger, more resilient digital Sri Lanka, ready to face the future with confidence and pride." - Akhila Praveen
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