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20 Most Asked Questions on Register.lk Live Chat
(14-jan-2025)
At Register.lk, we strive to provide the best support for all your hosting and domain management needs. Over time, we've compiled the most frequently asked questions from our live chat to create this article. Whether you're a beginner or an advanced user, these answers will help you tackle common issues and get the most out of your hosting experience.
1. How to Login to cPanel?
There are two easy ways to log in:
- Through your register.lk account:
- Log in to your register.lk account.
- Navigate to Services > My Services.
- Click on the Active button next to your hosting package.
- Use the Login to cPanel option in the action menu.
- No cPanel credentials are needed for this step.
- Direct URL Access:
- Use your domain's URL:
domainname.tld/cpanel. - Enter your cPanel credentials. If you forgot your credentials, open a ticket through register.lk for assistance.
- Use your domain's URL:
2. How to Make a Subdomain?
Login to cPanel, navigate to Domains, and select Create a New Domain. Subdomains allow you to create unique web addresses for different sections of your website. For a detailed guide, refer to this article.
3. How to Add an Addon Domain?
- Update the domain's nameservers to match your hosting package.
- Once DNS propagation is complete, log in to cPanel > Domains > Create a New Domain.
- Enter your domain name and submit. Addon domains let you host multiple websites on a single hosting package.
4. Are NodeJS, Angular, React, Python, Ruby Supported in Register.lk Hosting?
Yes! These technologies are supported in Core Hosting packages. They allow developers to build dynamic and scalable applications. Learn more about Core Hosting options:
5. How to Host Multiple Domains in the Same Hosting Package?
Hosting Options for Multiple Domains
- Hosting 3+, WP3+, Core3+: Suitable for hosting up to three domains. Perfect for small businesses or individuals managing a few websites.
- Hosting++, WP++, Core++: Designed for hosting unlimited domains.* Ideal for larger businesses or professionals managing multiple websites.
*Note: Hosting++, WP++, and Core++ packages require domains to be either registered with Register.lk or transferred to Register.lk.
Explore all hosting packages for detailed features and pricing.
6. How to Transfer a Domain to register.lk?
LK Domains:
- Log in to register.lk and navigate to Domains > Transfer Domains to Us > Free .LK domain transfer.
- Open a ticket with your domain name.
- Follow the instructions to send a transfer email to the .LK registry.
- Transfers take up to 7 days and are free (renewal fees may apply).
COM Domains:
- Ensure the domain is unlocked and 60+ days old.
- Go to your Register.lk account > Domains > Transfer Domains to Us > Single domain transfer.
- An invoice will be raised; you can settle it to initiate the domain transfer (5000 LKR includes a 1-year renewal).
- Transfer may take up to 7 days.
Domain transfers allow you to consolidate domain management under one provider.
7. How Can I Login to Emails?
- Use cPanel > Email Accounts > Check Emails.
- Alternatively, access via
yourdomainname.tld/webmail. This ensures quick access to your business or personal emails.
8. How Can I Create Emails?
- Login to register.lk and access your hosting.
- Click on Login to cPanel > Email Accounts > Create.
- Enter username, password, and storage details.
Creating email accounts helps establish professional communication channels.
9. How Can I Take a Backup?
Go to cPanel > Backup. Choose full or partial backups. Full backups are saved in the Home folder of your File Manager. After creating a backup, download it and remove it from the hosting storage. Note that shared hosting packages do not permit storing backups.
10. How Can I Add the Domain to Cloudflare?
Refer to this comprehensive Cloudflare setup guide. Cloudflare enhances your site's security and performance.
11. How to Update Nameservers?
- Login to register.lk > Domains > My Domains.
- Use the dropdown next to your domain and select Manage Nameservers.
- Enter custom nameservers and click Change Nameservers.
12. How to Register an LK Domain?
Registering an LK domain helps build a strong online presence in Sri Lanka.
13. How to Install WordPress?
- Log in to cPanel.
- Go to Softaculous Apps Installer under Software.
- Click on WordPress and install.
Installing WordPress via Softaculous is quick and easy for creating a website.
14. How to Migrate Your Website to Register.lk Hosting?
Check out this step-by-step migration guide. Migrating ensures your website benefits from Register.lk's robust hosting services.
15. How to Configure Emails to Outlook?
Follow this Outlook configuration guide. Outlook integration streamlines email access and management.
16. How to Configure Emails to Gmail?
Gmail configuration allows you to manage domain emails from a familiar interface.
Follow the guide here: Access Domain Emails Through Gmail.
17. How to Install Premium SSL?
Premium SSL certificates ensure secure data transmission and enhance visitor trust.
Follow the guide here: Premium SSL Installation Guide
18. How to Unblock the IP?
IP blocks can occur for various reasons. Refer to this article for troubleshooting steps. Unblocking IPs restores access to your hosting services.
19. How to Activate Free cPanel SSL?
Free SSL certificates provide basic encryption and are essential for securing your site.
20. How to Setup SPF, DKIM, and DMARC?
Improve email deliverability by configuring SPF, DKIM, and DMARC. Follow the guide here: SPF, DKIM, and DMARC Setup.
These settings help prevent email spoofing and enhance email authenticity.
We hope these FAQs answer your most pressing questions and provide valuable insights into managing your hosting and domain services. If you have more questions, feel free to reach out to our support team via Register.lk's live chat or explore our knowledge base for detailed guides and resources!
Your questions answered. Enjoy smooth hosting at Register.lk!
Written by: Register.lk Support Hero - Kesaru